Since Operations support is a necessary part of the tour operational business. The operations department is answerable for shopper bookings and arrangements once sales and reservations are created. Therefore they manage each facet of the client journey post-reservation, throughout their trip and post-visit. The aim of this unit is to present students understanding and insight into the roles and functions of operations, however operations move and interrelate with different internal and external business, and also the problems and challenges that they face.
The tour operational business could be a dynamic and fast atmosphere that has to be responsive and ready for unforeseen circumstances together with large-scale disasters. Students can study risk assessment and crisis management designing, that is of primary concern for tour operators operational inside a vulnerable and volatile international marketplace. Hence maintaining name through well- developed risk management observe and procedure could be a very important quality to any commercial enterprise business.
Learning Outcomes of Unit 38 Operations Management Support
By the tip of this unit students are going to be ready to:
Since examine the roles and functions of the operations department of a tour operator
Conduct a neutral analysis of the operations department as a result to assess the worth of building relationships
Analyse the problems and challenges that have an effect on the operational services of a tour operator
Therefore produce a risk assessment attempt to assess the potential impact of current threats and challenges.