Unit 3 THE DEVELOPING MANAGER Scheme of Work

Unit 3 DEVELOPING MANAGER Scheme Work

  • Awarding Body: Pearson BTEC
  • Course: Pearson BTEC HND IN TRAVEL AND TOURISM MANAGEMENTUnit 3 THE DEVELOPING MANAGER Scheme of WorkUnit 3: THE DEVELOPING MANAGER
WkLecture ScheduleOutcome of sessionActivity/seminar andResources
formative
assessment
1AMIntroductionto  TheDevelopingIntroduction to the module, mode of assessment,
Managerawareness  of  the  awarding  body,assessmentRoleplayandModule
criteria and the mode of assessmentindividualinduction,handbook.
LO1 Understand principles andhelping to know each
practices of managementBy the end of the learners will be able to:other.
behaviour
Define the term management
Management  theory  and  styles:Understand assumptions and draw backs of theCasestudyPowerpoint
assumptionsanddrawbacks,various management theoriesaddressingAC1.1,slides
classical theories, main contributors,Explain the classical theories to management usingGroup discussionInternet
the  influence  of  informal  groups,theories of Fayol and  Taylor
hierarchy    ofneeds,systemsExplain the main duties of a manager according to
approachtomanagement,Fayol,
contingencyapproach,leadingExplain   thehuman   relationsschool   of
authoritiesmanagement  – based on the work of Mayo
understand modern theories of management with
reference to the work of Mintzberg and Drucker,
systems  approach  to  management,  contingent
approach
Understand the three managerial roles based on
the work of Mintzberg
Review Tasks covering AC 1.1
PMLeadershipcharacteristics:Define the term leadershipPowerpoint
leadershipstyles  eg  autocratic,Discuss the qualities of leaderGroupdiscussion,slides
democratic,   laissez-faire,   action-Explain the situational, functional and contingencyCasestudyandWhiteboard
orientated;approaches  to  leadership  with  reference  to  theaddressing the AC 1.2Internet
theories of Adair, Fiedler, BennisCase study
Explain the leadership styles using the Blake andOne hour workshop
Case study for the above topic.Mouton grid
Discuss the four leadership styles as per Ashridge
Apply leadership styles to specific organisations
within the travel and tourism sector
Review Tasks covering AC 1.2
2AMMotivationtheories,factorsDefine motivationRole play, Case studyPowerpoint
affectingmotivationandUnderstand various theories of motivationand discussion,slides,
performance,motivationExamine  the  factors  affecting  motivation  usingStudents  expected  toWhiteboard,
techniques, effectiveness;organisations from travel and tourismusetheirownCasestudy,
Understand motivation techniquesexperience  to test theModule
Examine   the   effectiveness   of   the   variousapplicationofthehandbookand
Conflict resolution;motivational techniquesmotivational theoriesassignment
The  role  of  partnerships  andExplain how to resolve conflicts using organisationsCasestudy,reading,
stakeholders in the businessfrom the travel and tourism sectorquestion and answer
Communication:communicationsDefine stakeholdersCasestudy,group
processes,   verbal,   written,   non-Understand   the   role   of   partnership   anddiscussion
verbal; lines ofstakeholders in the business
communication,linear,lateral,
formal/informal; barriers to effectiveDefine communications.Role play
communicationQuestion and answer
Explain a simple communication model: sender,Case study,
message, receiver, feedback, noise.Testeffective
Explain formal and informal communication andcommunicationusing
assess their importance in the workplace.the Chinese whisper
Identify    the    consequences    of    ineffective
communication.addressing the AC 1.3,
Describe the attributes of effective communication.
Discuss  the  barriers  to  effective  communication
and identify practical steps that may be taken to
overcome them.
Explain  the  main  methods  and  patterns  of
communication
Review the assignment addressing 1.3
PMOrganisational structureUnderstand   various   types   of   organisationalReading,casestudyPowerpoint
Types of organisational structure andstructurecoveringplanning  atslides,
their merits and demeritsIdentify  advantages  and  disadvantages  of  eachdifferentlevels,Case study
organisational structurequestion and answerWhiteboard,
Organisational cultureDefine the term organisational cultureAssignment brief
definition  oforganisationalculture;Describe the components of organisational cultureQuestion and answer,
components and factors influencingExplain  the  factors  influencing  organisationalReflective question at
change organisational cultureculture using examples from travel and tourismthe  end  of  the  class
Describe  Schein’s  approach  to  organisationaland a case study for
Organisational change:culturediscussion,
Typesoforganisationalchange;Explain Handy’s four cultural typesaddressing 1.4
Planned change theory;  managingDescribe how organisational culture is influenced
and measuring the effectiveness ofby national culture by using the Hofstede studyOne hour workshop
change;sources;  Changedrivers,Identify various types of change
Types of power;Explain planned change theory
Explain the phases of change using the work of
Kotler
Explain the Heifetz leadership theory

Unit 3 DEVELOPING MANAGER Scheme Work

Understand the key issues in the management of
successful change
Describe  how  effectiveness  of  change  can  be
measured
Assess the main drivers of change
Describe the various types of powers
3AMLO2Be  able  toreviewownAssess  own  management  and  personal  skillsQuestion and answerPowerPoint
potentialasaprospectiveperformance by carrying out a skills auditGroup discussionslides
managerWhiteboard
Self-knowledgeandappraisal:Review Tasks covering AC 2.1Question and answer,Case study
skillsauditedmanagementskills,students to carry out aInternet
SWOTanalysisand
personal skills
discussitwiththeir
AssesspersonalStrengthsandneighbours,group
discussion,
weaknessesanalysis;personal
addressing 2.1
learninglogs;personal
development plans
PMSelf-knowledge   and   appraisal:Analysepersonalstrengths,weaknesses,Question and answerPowerPoint
skills  audited  management  skills,opportunities and threatsGroup discussionslides
personal skillsWhiteboard
AssesspersonalStrengthsandQuestion and answer,Case study
Review Tasks covering AC 2.2students to carry out aInternet
weaknessesanalysis;personalSWOTanalysisand
learninglogs;personal
discussitwiththeir
development plans
neighbours,group
discussion,
addressing 2.2
One hour workshop

Unit 3 DEVELOPING MANAGER Scheme Work

4AMAssess   own   potential:aims,Understand how to set objectives   with SMARTCase study
objectives,targets,learningcharacteristicsVideo covering currentPowerPoint
programme/activities, action plan,Set and prioritise objectivesissuesrelatedtoslides:
Set targets to develop own potentialtourism developmentWhiteboard,
Develop action planGroup discussionCase study
Develop a learning programInternet
Discussion of the assignment andRecord learning through a learning log
Review dates and achievement datesQuestion and answer,
tasks assignedcasestudy,
addressing 2.3
Review of task covering AC 2.3
One hour workshop
PMLO3 Be able to show managerialExplain what is meant by a group
skills  within  a  business  andExplain what is meant by a teamReadingPower points
services contextCase study ,Case study
Distinguish between a group and a teamRole playInternet
ManagerialRoles:  leadingand
motivatingstaff,   communicating,What is the purpose of a team
team building, processes and stagesExplain the different roles played by team members
inteamdevelopment,group
dynamics,effective/ineffectivebased on Belblin’s theory
teams, goals/objectivesExplain the stages of team development based on
Tuckman’s theory
Identify  the  factorswhich  contributes  toanGroupdiscussion,
question and answer,
ineffective  team  andhow  this  may  affectyour
reflectivefeedback,
organisation
addressing 3.1
Discussion of the assignment andIdentify the criteria necessary for a successful team
tasks assignedbased on Peters and WatermanOne hour workshop
Identify  the  criteria  to  be  used  to  evaluate  the
team’s success
Be able to lead a team to achieve an agreed goal
or objective
Be able to motivate a  team an agreed goal or
objective
Review of the assignment meeting the AC3.1
5AMManagerial Responsibilities in theIdentify various management responsibilitiesReading,Question
travel and tourism sectorUnderstand the three levels of planningandanswer,groupPowerpoint
Be able to solve organisational problemsdiscussionslide,
Maintain effective relationships with subordinatesWhiteboard,
Context:eg   hospitality,travel,justify   managerial  decisions  made  to  supportassignment brief
tourism, sports, leisure, recreationalachievement of agreed goal or objectives
industriesmake recommendations for improvements
reflective work,
Discussion of the assignment andReview of the assignment meeting the AC3.2Groupdiscussion,
tasks assignedaddressing 3.2
PMRole play on team working withinLead and motivate a team to achieve an agreedRoleplayand
the context of hospitality, travel,goal or objective.workshopaddressing
tourism,sports,leisure,Justify managerial decisions made to supportAC3.1 and 3.2
recreational industriesachievement of agreed goal or objective and
recommendations for improvements
6AMAssignment draft of Task 1Recap and Formative feedback on LO1
PMAssignment draft of Task  2Recap and Formative feedback on  LO2
7AMLO4 Be able to create a careerDefinecareerdevelopmentandcareerCasestudy,question
development plan for employmentmanagementandanswer,GroupPowerpoint
within  a  business  and  servicesIdentify relevant  managerial skillsdiscussion,slide,
contextaddressing 4.1Whiteboard,
CareerDevelopment:relevantIdentify relevant personal skillsCasestudy,
assignment brief
managerial skills eg communication,
Explain how own managerial and personal skills
thinking, learning; personal skills eg
will support career development
attitude,behaviour,responsibility,
adaptability;aspirations,
openings/opportunities
PMDiscussion of the assignment andReview of the assignment meeting the AC4.1Case study, question
tasks assignedandanswer,Group
discussion,
addressing 4.1
8AMDevelopmentplan:careerDefine career development planQuestion and answer,Powerpoint
development,personalDefine personal developmentpresentation,slide,
development,currentperformance,addressing 4.2Whiteboard,
future needsReview career and personal development needsCasestudy,
assignment brief
Discussion of the assignment andReview current performance
tasks assignedReview future career needs
produce a career development plan
PMDevelopment planCreate a career development plan for employmentAddress 4.2Assignment brief
within a business and services context
9Assignment draft of Task3 and 4Formative feedback addressing  LO3 and LO4DiscussionandAssignment brief
reflectivefeedback,
Question and answer
10Assignment SupportFormative feedback addressing LO1, LO3 and LO4One to one support

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