Strategic Information System
Abstract
The assignment is done as to identify the use of strategic information systems in an organisation and analyse the operations of the accounting software packages used. The study is conducted as to identify the structure of an organisation and the problems faced due to the organisational structure adopted. It also includes the acquisition methods of the system which may be a commercial, customised or an ERP. In order to develop a specified ideology the company, JB HIFI is chosen to serve the purpose. This will help understand the organisation’s procedures of sales an appropriate flowchart is prepared and described to get a clear concept regarding the mentioned process. All the problems related to the accounting system regarding forgery and controls are also considered. In addition to this, a thorough study is done on the market size, market leaders and the competitive advantages of the chosen company.
Introduction
The business environment of a company is the most significant component that decides the competitiveness of that company. In this war of businesses, strategic planning plays an important role in the process of decision-making which includes devising the course of actions as well as grabbing new opportunities. In such cases, the information system is the one-stop solution to all such problems. Information systems are designed and implemented in a way that it helps the company in creating opportunities and actions accordingly. As a result of this, it helps in identifying problems too. Hence the part of the information system that supports the long-term planning for the company by providing relevant information is known as the strategic system of information.
In this study, the retail company chosen is JB HI-FI which is based in Australia. The company is known to house electronic goods of the latest and the best brands and sells at lowest price possible. This assignment is done to study the organisational structure of the said company, its loopholes in the structure as well as the information system adopted. It will help analyse and identify the accounting package used and the information provided by it regarding market size, leaders and the competitive advantage of the company.
Literature Review
Part 1
The current structure of JB HIFI
The organisation structure of a company provides the support to the company to prosper. It refers to the fact that how a company is working and the cooperation of the team members and the executives. JB HIFI Company, one of the largest retailers in the fields of home appliances, has a well-integrated company structure (jbhifi.com.au, 2018). As it is connected with the retail business it has a strong background in sales and market executives who support the sales department of the electronic goods. On the other hand, an excellent team of production managers take care of the production department. The software and IT department connected with the company has been chosen on the excellent skill and knowledge of the sector. The organisational structure of the company comprises of the departments of management, marketing, software development and financial accounting as well. It includes the supply-chain management that takes care of the demands of the consumers and availability of the products in the market. The main importance to have a proper organisation is to get all the departments clearly divided into sections to generate a functional method of progress (Schwalbe, 2015, p.51). The company JB HIFI fulfils all the criteria of providing sectional services to their consumers. They also have an IT and software development department who manages the queries of the customers and match the demands up to the date.
Operational problems
While working in an organisation, there can be a number of issues faced by the employees. As the structure of the organisation is like a skeleton the human body, a problem appeared in the structure affects the whole system. JB HIFI is no different from it. Though there is a good interrelationship between the employees and the executive, sometimes there appears conflict in the department. In a company structure there are some divisions in the reporting sections like management, finance, sales, manufacturing, customer support etc. sometimes these divisions generate a conflict and power struggle while making it tougher for the employees to cope up with the situation (Hill, 2014, p.112). In case of JB HIFI, the main challenge in the organisational structure is the poor communication among the departments. The employees are so much involved in their respective departmental works that often they forget to cooperate with each other. As a result, there occurs mismanagement in the sales process and customer satisfaction. On the other hand, as the departments access their works independently according to their work plan, the company often faces inconsistency (jbhifi.com.au, 2018). The different departments of the company not being able to interact properly with each other frequently fail to generate a constant performance. This is one of the major failures in the system of the company of not being able to establish a clear goal for the members of all departments. It is lagging the company behind from achieving the expected results despite their hard work and dedication.
Method of system acquisition
Information systems are one of the major assets of an industry. In order to utilise it properly for the benefit of the company, it is important to understand the relevance of the systems (Correa, 2016, p.76). The major systems that are adapted for this purpose are Custom Software, Commercial Software and ERP. Commercial Software has mainly used for the business purposes for sales and marketing related facts. Hence, the discussion revolves around the significance of the two other software systems. Talking about the Custom Software, it is necessary to be accommodated with the business. Besides JB HIFI has discovered that this software system is not the most efficient to do all the operations. They prefer a more flexible software system that is out-of-the-box to identify robust features in order to accommodate process variations of business without a start of a costly investment. As the current marketing system has become more competitive, it has been mandatory for the company to choose a more flexible software system. In this case, the company has chosen the ERP software as the Custom software is apt when there is either a small group. Another reason for the preference for ERP is that compared to other software systems it is less expensive as it does not need to start the evaluation from a scratch. Besides the aforesaid reasons, ERP system takes a shorter time for installation which makes it easy to adapt to a more effective software system.
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System Analysis and Design
| Name of Student | |
| Unit Title | System Analysis and Design [Unit code: K/601/1281; QCF Level 4; Credit value: 15] |
| Assignment No. & Title | Assignment 2 I. Understand the different system life cycle models II. Recognize the significance of Feasibility Study III. Performing systems investigation |
| Name of Assessor | |
| Hand Out Date | |
| Hand in Date |
Scenario:
When a new or upgraded system is introduced into an organisation, it is usually intended to support the work already carried out by the organisation. Although the new system may differ substantially from the existing system, the information being handled, and the main functions of the system, will remain relatively unchanged.An analysis of the existing system, therefore, provides a firm, the basis for the design of the new system.Systems development starts with investigation and analysis of existing systems.Being a System Analyst, you have been contacted by the management of the State Library for systems investigation, as keeping an overview of a library’s content manually, is too time-consuming. Using a software solution helps getting a quick and clear summary of the library’s status and it offers an efficient way to manage and maintain a library.The Management expects that the new Library Management System will keep track of:- Books available in the library
- Books borrowed and borrower details
- Returned books details
- Books added/removed details
- Books stock (not-available/low-quantity) details
