Maddox Smith Staff asked 4 years ago

Storage Technologies

There are ten (10) tasks, one for each week:  the tasks are detailed below.  There is a table to complete for each task.  Please fill in the information required.  An example of a completed task is below.  Note the first response is good – so aim for something like this.  The second response is not acceptable, so if you submit anything like it, you won’t pass the assignment!  The reasons?  Poor resource selection (Wikipedia), no Harvard reference and a block cut and paste from the site (no citation, no original content).ExampleTask    Find two resources that explain aspects of IT Service Management. (Good Response)    Title and Reference:COBIT versus ITILIbaraki, S 2014, online, COBIT versus ITIL, viewed 29/01/2015, <http://blogs.technet.com/b/cdnitmanagers/archive/2014/04/06/cobit-versus-itil.aspx&gt;.    Summary:This resource is a blog entry discussing the differences between CoBIT and ITIL.  I chose this resource as there is a lot of confusion about the way in which ITSM is applied and the distinction between the CoBIT and ITIL implementations is frequently unclear.  Ibaraki explains that CoBIT provides the governance and metric structures while ITIL delivers on the actual mechanics and “how-to” processes.  The author makes an interesting observation that it is wrong to simplify COBIT as providing the ‘why’ and ITIL providing the ‘how’ because both ITSM mechanisms have considerable overlap and both need to be used at the same time.  I found this article very useful in explaining the differences and similarities between these two aspects of ITSM.(Bad Response)    Title and Reference:    Summary:This pages talks about ITSM.  It says that IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization or part of an organization to plan, deliver, operate and control IT services offered to customers. It is thus concerned with the implementation of quality IT services that meet the needs of customers, and is performed by the IT service provider through an appropriate mix of people, process and information technology. Note:  Each resource summary should be a maximum of 300 words.Week 1Task    There have been huge advances in the development of storage technologies since the early days of computing. Explain the benefits of two mass storage technologies namely: storage area network and network-attached storage.Summary    Title and ReferenceWeek 2Task    Real-time operating systems are used to serve real-time applications which process data as it comes in, without buffering delays. Provide specific examples on the use of specific real-time operating systems that are not mentioned in the textbook.