Human Resource Management within HSBC

BTEC Level 7 – SHRM Assignment Guideline

HSBC Hong Kong

(www.hsbc.com.hk please access to the company’s website for information to complete the assessment. You must navigate around the site in order to find the relevant information).)

  • You are Head of HR of HSBC Hong Kong and are required to write a formal report to management to examine four main HR areas to ensure that HR practices have a positive impact on the organisation. These areas include:
  • The importance of Strategic Human Resource Management within HSBC.
  • Human Resource Plans within HSBC, how they are developed and implemented.
  • Current policy both internally and externally that affects HSBC.
  • The role of Human Resource Management within HSBC.

Report Layout

  • An executive summary – this will give a summary of the areas within the report and include the justified recommendations to improve the effectiveness of human resources management within HSBC. (LO4.4) (200 words)

 An introduction – This will explain the purpose of the report and provide an overview of the importance of strategic Human Resource Management (SHRM) within HSBC. (LO1.1) (200 words)

 The main report will comprise of the following:

 An assessment of the purpose and role of SHRM within HSBC, and an evaluation of its contribution to achieving organisational objectives. (LO1.2,1.3) (300 words)

 Formulate a plan to expand the IT Department within the organisation to include an analysis of the current competition and enhancements in technology. Provide a critical evaluation of how the plan will contribute to achieving organisational objectives. (LO2.1, 2.2, 2.3, 2,4) (800 words)

Report Layout (Cont’d)

  • Explain and analyse current internal and external policy to be considered when developing the plan and provide recommendations for implementation of the team in order to meet organisational goals. The internal and external policies to review include:

 Staff turnover

  • Qualifications
  • Government policy
  • Labour market competition (LO3.1,3.2) (600 words)
  • Using Weber (1997) and Mintzberg (1987) analyse and critique an organisational design for HSBC. (LO4.1) (300 words)
  • Analyse how the expanded IT Department will be integrated into the culture of the organisation; refer to Schein (1992) to complete this section, and how performance of the entire team will be monitored. (LO4.2,.4.3) (500 words)
  • Conclusion – this will summarise the above report and highlight the main points of interest. (100 words)
  • References – have to be Harvard Standards.
  • Appendix – to include any supporting information.

No. of word

  • You are required to write your assignment within 3,000 words in order for your research and summarising skills to be developed, and for effective time management. You are required to ensure that the assignment addresses all of the assessment tasks.
  • In the interests of good academic practice, an assignment submitted with excessive word counts (i.e. more than 10% in excess of the limit) will be returned to you. You will be given a maximum of 48 hours to edit the work to reduce the word count to the permitted maximum.
  • In the event that the submission is still regarded as excessively long then, in line with advice received from Pearson, we will be unable to accept it for marking and you will receive a Refer grade for Non-Submission.

LO1 1.Understand how the strategic management of human resources contributes to the achievement of organisational objectives.

  1. Explain the importance of strategic human resource management in organisations.
  2. Assess the purpose of strategic human resource management activities in an organisation.
  1. Evaluate the contribution of strategic human resource management to the achievement of an organisation’s objectives.

LO2 Be able to develop human resource plans for an organisation.

2.1 Analyse the business factors that underpin human resource planning in an organisation.

2.2 Assess the human resource requirements in a given situation

2.3 Develop a human resources plan for an organisation.

2.4 Critically evaluate how a human resources plan can contribute to meeting an organisation’s objectives.

LO3 Understand human resources policy requirements in an organisation.

3.1 Explain the purpose of human resource management policies in organisations.

3.2 Analyse the impact of regulatory requirements on human resource policies in an organisation.

LO4 Be able to examine human resources management in an organisation

4.1 Analyse the impact of an organisational structure on the management of human resources.

4.2 Analyse the impact of an organisational culture on the management of human resources.

4.3 Examine how the effectiveness of human resources management is monitored in an organisation.

4.4 Make justified recommendations to improve the effectiveness of human resources management in an organisation.

Structure

Cover Page (w/student name and number)
Executive Summary200 words
Introduction200 words
Task 1: An assessment of the purpose and role of SHRM within HSBC300 words
Task 2: Formulate a plan to expand the IT Department within the organisation to include an800 words
analysis of the current competition and enhancements in technology. Provide a critical
evaluation of how the plan will contribute to achieving organisational objectives.
Task 3: Explain and analyse current internal and external policy (Staff turnover, Qualifications,600 words
Government policy and Labour market competition
Task 4: Using Weber (1997) and Mintzberg (1987) analyse and critique an organisational300 words
design for HSBC.
Task 5: Analyse how the expanded IT Department will be integrated into the culture of the500 words
organisation; refer to Schein (1992) to complete this section, and how performance of the
entire team will be monitored.
Conclusion100 words
References – have to be Harvard Standards.
Appendix

Executive Summary

  • Provide a summary of the overall report on what have been done including key findings and conclusion. (general and cover with key points).

Introduction

  • Use SHRM theories to argue and justify the importance of SHRM.
  • Describes HSBC company profile very briefly
  • Highlights HSBC’s strategic goals/objectives and strategies.

Task 1: An assessment of the purpose and role of SHRM within HSBC

  • Use SHRM theories to discuss the roles and contributions SHRM can be made.
  • Discuss specific HR needs to support the achievement of the strategic goals stated in Introduction. Discuss various HR practices leading to business results and/or long term capability improvement.

Task 2: Formulate a plan

  • Discuss the IT objective and present technological initiative of your choice support by business reasons.
  • Explain the current the competition and enhancement of the recommended technology. (what is available in the banking industry).
  • Define HR Plan objectives and strategies to achieve the expected results.
  • Identify HR resources (e.g. recruitment, training, compensation, incentive, work arrangement etc.) to support the execution of IT initiative.
  • Elaborate and explain how the plan will lead to achievement of business objectives.

Task 3: Explain and analyse current internal and external policy

  • Explain the current policies and discusses the external employment market highlighting those key factors affecting the four policies.
  • Highlight the strengths and limitations of which of the policy.
  • Select one area of each policy to discuss instead of discussing it broadly. Regulatory requirement must be addressed.
  • Recommend if necessary.

Task 4: critique an organisational design for HSBC.

  • Research Weber (1997) and Mintzberg (1987) to identify the core concepts and theories.
  • Briefly explain the theories.
  • Refer to HSBC Organization Chart to identify the approach of organization design.
  • Argue the reasons, strengths and weaknesses of the current organization design referencing the theories.

Task 5: Analyse culture of the organisation

  • Research Schein (1992) (Organizational culture and leadership’s Structural model of culture indicating different levels of culture ) to identify the core concepts and theories of organization culture.
  • Briefly discuss the theory.
  • Analyze the current culture in brief in IT
  • Highlight the HSBC culture required to achieve the strategic goals.
  • Recommend ways to integrate IT into the overall HSBC including the performance objectives, measurement, monitoring and corrective mechanism.

Conclusion

  • Provides an overall conclusion of the report.

Reference

  • Use proper Harvard Referencing System.
  • Include all proper citations.

Appendix

  • Relevant information such as HSBC’s Strategic

Plan (optional)

Guidelines 1

Cover Page (w/student name
and number)
Executive Summary•  Provide a summary of the overall report on what
had been done, key findings and conclusion.
(general with key points)
Introduction•  Use SHRM theories to argue and justify the
importance of SHRM.
•  Describes HSBC company profile very briefly
•  Highlights HSBC’s strategic goals/objectives and
strategies
Task 1: An assessment of the•  Use SHRM theories to discuss the roles and
purpose and role of SHRMcontributions SHRM can be made.
within HSBC•  Discusses specific HR needs to support the
achievement of the strategic goals stated in
Introduction. Discuss various HR practices

Guidelines 2

Task 2: Formulate a plan to expandDiscuss the IT objective and present technological
the IT Department within theinitiative of your choice support by business reasons.
organisation to include an analysisExplain the current the competition and enhancement
of the current competition andof the recommended technology. (what is available in
enhancements in technology.the banking industry)
Provide a critical evaluation of howDefine HR Plan objectives and strategies to achieve the
the plan will contribute toexpected results.
achieving organisational objectives.Identify HR resources (e.g. manpower, training,
compensation, incentive, work arrangement etc.) to
support the execution of IT initiative.
•   Elaborate and explains how the plan will lead to
achievement of business objectives.
Task 3: Explain and analyse currentExplain the current policies and discusses the external
internal and external policy (Staffemployment market highlighting those key factors
turnover, Qualifications,affecting the four policies.
Government policy and LabourHighlight the strengths and limitations of which of the
market competition)policy.
•   Select one area of each policy to discuss instead of
discussing it broadly. Regulatory requirement must be
addressed.
Recommend if necessary.

Guidelines 3

Task 4: Using Weber (1997) and•   Research Weber (1997) and Mintzberg (1987) to
Mintzberg (1987) to analyse andidentify the core concepts and theories.
critique an organisational design for•   Briefly explain the theories.
HSBC.•   Refer to HSBC Organization Chart to identify the
approach of organization design.
•   Argue the reasons, strengths and weaknesses of the
current organization design referencing the theories.
Task 5: Analyse how the expanded•   Research Schein (1992) (Organizational culture and
IT Department will be integratedleadership’s Structural model of culture indicating
into the culture of the organisation;different levels of culture ) to identify the core concepts
refer to Schein (1992) to completeand theories of organization culture.
this section, and how performance•   Briefly discuss the theory.
of the entire team will be•   Analyze the current culture in brief in IT
monitored.•   Highlight the HSBC culture required to achieve the
strategic goals.
•   Recommend ways to integrate IT into the overall HSBC
including the performance objectives, measurement,
monitoring and corrective mechanism.

Guidelines 4

Conclusion•  Provides an overall conclusion of the report.
References – have to be•  Uses proper Harvard Referencing System.
Harvard Standards.Includes all proper citations.
AppendixIncludes relevant information such as HSBC’s
Strategic Plan (optional)

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