Unit 3 The Developing Manager
Unit 3 Developing Manager Assignment
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Unit 3 Developing Manager Assignment
Introduction
This unit focuses on learners’ personal development and their career in management. It explores a range of management behaviour principles and practices. Learners can then apply this knowledge to self-appraisal, examining their potential as a prospective manager.
Using the knowledge developed throughout this qualification, learners will have the opportunity to actively demonstrate the roles and responsibilities of a manager in an appropriate context. This may be through part-time work, a work placement or simulation. This experience will enable them to consider how the unit and the programme can contribute to their career development.
Learners must ensure that their evidence relates to the travel and tourism sector.
Aim:
This unit enables learners to gain understanding of behaviour management principles and gain skills to review their managerial potential, show managerial roles and responsibilities and create a career development plan.
Learning Outcomes and Assessment Criteria:
LO1 Understand principles and practices of management behaviour
- 1.1 Compare different management styles
- 1.2 Discuss leadership characteristics
- 1.3 Evaluate communication processes in selected businesses
- 1.4 Analyse organisational culture and change in selected businesses
LO2 Be able to review own potential as a prospective manager
- 2.1 Assess own management skills performance
- 2.2 Analyse personal strengths, weaknesses, opportunities and threats
- 2.3 Set and prioritise objectives and targets to develop own potential
LO3 Be able to show managerial skills within a business and services context 3.1 Lead and motivate a team to achieve an agreed goal or objective
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and recommendations for improvements
LO4 Be able to create a career development plan for employment within a business and services context
- 4.1 Explain how own managerial and personal skills will support career development
- 4.2 Review career and personal development needs, current performance and future needs to produce development plan
Unit 3 Developing Manager Assignment
Unit Content
1 Understand principles and practices of management behaviour Management theory and styles:
- Management theory and styles: assumptions and drawbacks, classical theories, main contributors, the influence of informal groups, hierarchy of needs, systems approach to management, contingency approach, leading authorities
- Leadership characteristics: styles eg autocratic, democratic, laissez-faire, action-orientated; motivation theories, factors affecting motivation and performance, motivation techniques, effectiveness; conflict resolution; the role of partnerships and stakeholders in the business
- Communication: communications processes, verbal, written, non-verbal; lines of communication, linear, lateral, formal/informal; barriers to effective communication Organisational culture and change: types of organisational structure and culture; factors influencing changes in culture; types of change eg demographic, economic, legislative; planned change theory; managing and measuring the effectiveness of change; sources and types of power; change drivers
2 Be able to review own potential as a prospective manager Self-knowledge and appraisal:
- Self-knowledge and appraisal: skills audit eg management skills, leadership skills, practical/technical skills, personal skills (eg interpersonal/motivational/communication skills), organising and planning skills, cognitive and creative skills; qualifications (current/planned), strengths and weaknesses analysis; personal learning logs; personal development plans
- Own potential: aims, objectives, targets, learning programme/activities, action plan, time management, work scheduling, Specific, Measurable, Achievable, Realistic, Time-bound (SMART) objectives, action planning, delegation, decision making, problem solving, management/leadership styles, value awareness, conflict management, giving and receiving feedback, influencing skills, self-confidence, positive thinking,
