Questionnaire Analysis

For any company customer satisfaction is an important asset, for which they have to raise the level of positive experience of a customer. If a product meets the expectations of the customer it increases the customer satisfaction ratings of the firm as well as enhances the brand loyalty of the product. A customer looks for the best and desirable experience from the usage of the products, not only that but also the services provided by the company. Customer satisfaction exhibits the relationship between the company and the customer. As the rivalry of products and companies grow the market has become even more competitive than before, with new and innovative technology and creative ideas gives one company an edge over its competitors.

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This is a solution of Questionnaire Analysis in which we discuss Questionnaire.

Introduction

For any company customer satisfaction is an important asset, for which they have to raise the level of positive experience of a customer. If a product meets the expectations of the customer it increases the customer saQuestionnaire Analysistisfaction ratings of the firm as well as enhances the brand loyalty of the product. A customer looks for the best and desirable experience from the usage of the products, not only that but also the services provided by the company. Customer satisfaction exhibits the relationship between the company and the customer. As the rivalry of products and companies grow the market has become even more competitive than before, with new and innovative technology and creative ideas gives one company an edge over its competitors.

With all the new products coming in the markets and the competitors fighting for that edge over one another, brand loyalty for a company is a vital weapon to win the and be on top of its competitors. To enhance brand loyalty and customer satisfaction, companies bring out services like service centers as well as temporarily using the product in the respective stores. The electronic markets that consists of consumer electronic products, hardware and software, mobile phones and other electronic gadgets has become of the most profitable and growing markets of present.Read More:- Fighting Fraud And Corruption

In this research a questionnaire has been distributed and focuses on different consumer electronic products, brand loyalty and awareness of products. This analysis clearly shows that consumer electronics have become a necessity such as cell phones and laptops. Many brands are competing to be on top and be the choice of all the customers and apple has been a popular selection among the people. Advertising and new promotional ideas by companies create awareness regarding their products and create hype. Apple’s name in cell phones and other consumer electronics has been the most prominent and accepted.

Apple has been the most liked and appreciated brand in cell phones with is Iphone. Apple is one company who is enjoying being on top of its league and has out shined all of its competitors in all fields. Apple has raised its revenues over $108 billion in 2011 as well as ranks on top of customer satisfaction ratings. Apple has brought a revolution to the world of consumer electronic with its products like Iphone, iPod, iPod, Mac book etc. Apple has lived up to the expectations of its customers and satisfied their needs. Apple’s promises that its products give the most excellent experience to its customers and the customers are highly contented.Click Here

Amongst the youth Apple’s products are most accepted and popular such as the Iphone, IPod and theIPod, these products are considered to be in “trend” by the youngsters. Apple has customers in audiences of all ages from pre teen, teens to adults and also businessmen. With such a large target market is has done a great job in maintaining its customer satisfaction rating as well as living up to the high expectations of its customers.

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