Unit21 Human Resource Management

20-01-16 Maddox Smith 0 comment

Unit21 Human Resource Management

London School of Business & Management

QCF level 4: BTEC Higher National Diploma

Centre No

79829

Unit No & Unit Title

Unit 21 Human Resource Management

Course Title

HND Business

Lecturer’s Name

Nooreen Jafferkhan

Assignment Title

Human Resource Management

Assignment No

No: 1

Date Set

02 October 2014

Due Date

09 January 2015

Semester / Academic

September 2014

Year

Unit Outcomes Covered:

LO 1: Understand the difference between personnel management and human resource management

LO 2: Understand how to recruit employees

LO 3: Understand how to reward employees in order to motivate & retain them LO 4: Know the mechanisms for the cessation of employment

GRADING OPPORTUNITIES AVAILABLE

Outcomes/

P1

P2

P3

P4

P5

P6

P7

P8

P9

P10

P11

P12

P13

P14

P15

Grade

Descriptors

V

V

V

V

V

V

V

V

V

V

V

V

V

V

V

Outcomes/

M1

M2

M3

D1

D2

D3

Grade

Descriptors

V

V

V

V

V

V

COMMENTS:

Assessor Signature: ______________

Date: ___/___/___

IV COMMENTS:

Tutor Notes

Key Points:

  • Your assignment should be handed in by the deadline.
  • The assignment must be your own work and original.
  • All sources of reference must be included.
  • You will be expected to check spelling mistakes and grammar.
  • Your name, student no and unit no should be in the footer of every page.
  • It should bear an appropriate report structure (such as a Table of Contents, Introduction, Discussion, Conclusion, References, and Appendix (if necessary)).
  • There should be clarity of expression.
  • It should display relevant factual content and understanding of the subject, critical analysis, justifications, arguments, models, and a coherent framework etc.
  • Wherever the use of software except Microsoft Word is required i.e. Microsoft Excel and Power point, you are required to screen shots of the step by step procedures and slides to be included in the final document file of your assignment.

Submission Regulations

1.“Assignment Front Cover Sheet” must accompany the assignment.

2.You must save your document in the following file name format, so that it can be easily identified: Name_Surname-CourseTitle-Unit-Assignment-DateSubmitted

e.g.: John_.Darren-BSc BIS / HND IT- EPD-Assignment-07 December 2012.doc

3.Assignments must be submitted on or before the due date, through moodle via Turnitin.

Assignment Brief:

Scenario

Unit 21 Human Resource ManagementShakeAway is the original re-inventor of Milkshake and started a cult following in 1999 with the first shop opening in the sunny seaside town of Bournemouth.

From a eureka moment, the founders of ShakeAway thought there should be more to the humble Milkshake, blending a packet of Rolos with Milk and Ice Cream, the first ShakeAway-style Milkshake was born.

Now with over 180 flavours and millions of possible combinations, every Milkshake is made to order for fascinated ShakeAway Fans to watch. Ferrero Rocher & Daim Bar…, real fruit such as Banana and Passion Fruit… Posh Shakes such as Lindt truffles and English cream tea, the millionaire made with real 23 carat edible gold, and our fizzy Pop Shakes made with real Coca Cola,

Red Bull and more… and now our amazing new summer menu including brain- freeze shakes made with double crunchy ice, they are a delicious summer cooler. Our very own smoothies; re-invented, made with real fruit, they are so tasty and refreshing.

ShakeAway has also opened stores abroad in Bahrain, Saudi, with stores coming soon in Mexico, California, Georgia, Pakistan, Oman, Dubai, Qatar, New York, India, Abu Dhabi, and Malaysia along with the first university franchise in Bath; and, a shared site in Croydon with Subway that have already opened with excellent results , .[1] The company intend on franchising their brand in the future to further its development

http://www.shakeaway.com

You are the HR director and part of the senior management team at Shake Away.

The Overall Task for this Assignment is therefore to provide an understanding of the human resource management role and function within the key areas of resourcing, reward, development and relations for the business.

ASSIGNMENT

Task 1:

Section 1 of the report must explain the role of HRM and the HR manager:

  • Firstly distinguish the differences between personnel management and human resource management.
  • Then state the functions of HRM in the contribution of organisational purpose like ShakeAway.
  • Then evaluate the roles and responsibilities of line managers in HRM.
  • To achieve M1, you will make effective judgements where HRs contribution to organizational Objectives.
  • To achieve M2, you will have used suitable techniques to explore further the roles and responsibilities of a HR manager.

(Task 1 covers Assessment Criteria 1.1; 1.2; 1.3; M1; M2)

Task 2:

ShakeAway have a large expansion plan as part of their growth strategy, part of which will be achieved through franchising. Section 2 of the report must include:

  • Firstly analyse the reasons why HR planning is important.
  • Then state the stages involved in HR planning.
  • Finally, compare how recruitment and selection is done in ShakeAway compared to a large corporation such as Barclays bank and evaluate their effectiveness.
  • To achieve M3 the work you present will be presented with appropriate format and correct terminology.
  • To achieve D2 you will have demonstrated an effective approach to independent research and study

(Task 2 covers Assessment Criteria 2.1; 2.2; 2.3; 2.4 M3; D2)

Task 3:

Section 3 of the report is to present information on motivation and performance, with this you must:

Discuss the link between motivational theory and reward.

Evaluate the process of job evaluation and other factors determining pay

Assess the effectiveness of different reward systems.

Finally what methods can be used to monitor employee performance?

To achieve D1 you will have reached conclusions which draw out the links between motivational theory and reward.

(Task 3 covers assessment criteria 3.1; 3.2; 3.3; 3.4; D1)

Task 4:

The last section of this report, you are required to provide detail on employee exit processes within ShakeAway, this should include:

Reasons why employment may be terminated within an organization like Barclays Bank or ShakeAway.

Describe the employment exit procedures for ShakeAway and a large corporation like Barclays bank.

Finally, consider the impact of the legal and regulatory framework on HRM and employment termination arrangements.

To achieve D3 you will have to show effective thinking has taken place within the context of legal and regulatory framework.

(Task 4 covers assessment criteria 4.1; 4.2; 4.3; 1.4; D3)

Translation of the general grading criteria to this assignment

Criteria For PASS

Assessment criteria

LO.1 Understand the

AC1.1 Distinguish between personnel management and human

relationship between

resource management

Organisational Structure and

AC1.2 Assess the function of human resource management

Culture

in contributing to organisational purposes

AC1.3 Evaluate the role and responsibilities of line managers in

human resource management

AC1.4 Analyse the impact of the legal and regulatory

framework on human resource management

LO. 2 Understand different

AC2.1 Analyse the reasons for human resource planning in

approaches to management and

organisations

leadership

AC2.2 Outline the stages involved in planning human resource

requirements

AC2.3 Compare the recruitment and selection process in two

organisations

AC2.4 Evaluate the effectiveness of the recruitment and

selection techniques in two organisations

LO. 3 Understand ways of

AC3.1 Assess the link between motivational theory and reward

using motivational theories in

AC3.2 Evaluate the process of job evaluation and other factors

organisations

determining pay

AC3.3 Assess the effectiveness of reward systems in different

contexts

AC3.4 Examine the methods organisations use to monitor

employee performance

LO. 4 Understand mechanisms

AC4.1 Identify the reasons for cessation of employment with

for developing effective

an organisation

teamwork in organizations

AC4.2 Describe the employment exit procedures used by two

organisations

AC4.3 Consider the impact of the legal and regulatory

framework on employment cessation arrangements.

Grade Descriptors for MERIT

Possible evidence

M 1 – Identify and apply

strategies to find

To achieve M1, you will make effective judgements where HRs

appropriate solutions

contribution to organisational objective (Task 1)

M 2 – Select / design

To achieve M2, you will have used suitable techniques to explore

appropriate methods /

further the roles and responsibilities of a HR manager (Task 1)

techniques.

M 3 – Findings have been

To achieve M3, your work will be presented with appropriate

presented in a clear and

format and correct terminology. (Task 2)

coherent manner that shows a

knowledge and understanding

of the relevant terminology

6

Criteria for DISTINCTION

Possible evidence

D1- Use critical reflection to

To achieve D1 you will have reached conclusions which draw out

evaluate own work and justify

the links between motivational theory and reward. (Task 3)

valid conclusions

D2- Take responsibility for

To achieve D2 you will have demonstrated an effective approach

managing and organizing

to independent research and study. (Task 2)

activities

D3- Demonstrate convergent,

To achieve D3 you will have to show effective thinking within the

lateral and creative thinking.

contexts of legal and regulatory framework. (Task 4)



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