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STUDENT DETAILS

ACAP Student ID:                233630

Name:                         Kausar Banu Azeer

Course:                    Graduate Diploma in Counselling

ASSESSMENT DETAILS

Unit/Module:                           COUN5131- Counselling Practice

Educator:                                Ann McDonald

Assessment Name:                  Counselling session and analysis COUN5131 Counselling Practice

Assessment Number:            2

Term & Year:                        Term 3- 20015

Word Count:             1667

DECLARATION 

I declare that this assessment is my own work, based on my own personal research/study . I also declare that this assessment, nor parts of it, has not been previously submitted for any other unit/module or course, and that I have not copied in part or whole or otherwise plagiarised the work of another student and/or persons. I have read the ACAP Student Plagiarism and Academic Misconduct Policy and understand its implications. 

I also declare, if this is a practical skills assessment, that a Client/Interviewee Consent Form has been read and signed by both parties, and where applicable parental consent has been obtained

Counselling is the way relationships between the Counsellor and the Client is formed determining the time and effort put in to develop and sustain the intimacy of this rapport (this sentence isn’t clear). The role of a counsellor is to allow the client to express their feelings such as; anger, antipathy, culpability and fear and their issues or worries in a confidential way. Nevertheless, the most important part for a counsellor is their experience and ability to apply the counselling theories and techniques to help and assist clients in achieving awareness, insight and explore ways (explored) to solve the client’s issues. The purpose of this essay is to reflect upon the use of counselling skills which were applied in a video segment of 10 mins done between my client Veronica and I, and this is to enable her to build up a trusting relationship rapport (sentence structure). Veronika is suffering from chronic pain which is making it difficult (causing distractions) for her to cope with her studies.Geldard and Geldard, (2012) have indicated that joining, open body posture, minimal encourages, reflection of feelings and summarising content are essential skills for a counsellor to have (hold) in order for the counselling process to be effective. Below are the skills used in the interaction between counsellor (myself as KA) and client (VA).

A lot of people find it difficult to start talking about what is really concerning them and one way of helping them is by asking a simple and direct question (Geldard & Geldard, 2012, p.43 If this is a direct quote it needs quotation marks, if it is an indirect quote you do not need the page number).This is the first skill where the counsellor invites the client to start to tell their reason (of their need) for a counselling session. However this can start with an open question. In this video session, I opened the session by welcoming the client and then started the conversation by inviting my client using an open question, “Hi Veronika, can you please tell me what’s brought you in today?” Asking a direct question would make the client comfortable and make create a trust in them that their counsellor is listening to them attentively. It results in making their client talk to them openly without any hesitation and explains what is bothering them and what they want from their counsellor. Good points here, however rather than talking generally, it would be better to discuss your actual session.

This (what?) is the skill where the counsellor concentrates mostly on using minimal responses so as to keep the process flowing and to make sure that what the client said is understood by the ounsellor, proving to  the client that the counsellor is showing an interest. In this case of? Dr Carl Rogers and the Client Centered Therapy, Rogers showed empathy and non-judgement to create a safe and secure environment for his client to express herself openly and freely and also made use of minimum responses using words like, “Mm-hmm”. These responses let the

This paragraph does not make sense in this assignment.

You have used material from your first assignment as per below.

This is the skill where the counsellor concentrates mostly on using minimal responses so as to keep the process flowing and to make sure that what the client said is understood by the counsellor, proving to the client that the counsellor is showing an interest

client know that she had been heard and encouraged her to continue talking. In my video session, I also used active listening with minimum responses at 01.05, 01.21, and 01.42, where Veronika could express herself and free herself of what is troubling her (this doesn’t make sense). It motivates her to talk about what is bothering her, and what she is planning to do. It created an environment for the client who ensured her that her counsellor is listening to her completely and doesn’t want to interrupt the flow. It worked as Veronica has discussed all her problems and also been able to find some solutions for it (you need to be more exact here- she discussed one issue and was thinking about a course of action. According to Dr. Carl Rogers theory- self-actualisation is important as it assist in designing human tendencies. (this statement is irrelevant here) While talking to any counsellor, clients gets slightly nervous it makes them forget some things.Where does this idea come from- you need to reference it.  Giving them minimum responses provide some room for clients (to them) to think more clearly and communicate them with their counsellor. I will stop editing grammatical errors here but they continue throughout.

Rogers’s sensitive, empathic and powerful statements enabled the client to fully feel her emotions and respond to her internal processes. As a result of this she may feel better and move forward that is towards a more positive side of the issue) (Geldard & Geldard, 2012- these two sentences are unconnected and aren’t related to your session).  Silence is “the temporary absence of any overt verbal or paraverbal communication between counsellor and client within sessions” (Feltham and Dryden, 1993, p117).In this video I used silence twice at 01.06 and 02.44, where I left the space to Veronika to gather herself to tell me more of what she is going through. Good point

Van Velsor (2004), states that when counselors are able to summarise the information relayed to them, an understanding of the message is conveyed back to the client. This is where the ounsellor using his/her own words to summarise and clarify to the client that what she said and discussed was understood by the Counsellor. As for Egan, (2010, p 202) he states “a good way for a counsellor to check for accuracy is by giving a summary”’. In this video I used summarizing two times at 01.52 and 05.01 to reaffirm Veronica that I understand everything she said and that we were on the same line. While summarizing her problem first time gives her an invitation to open up more about her problem and it also ensured her that she may be able to get a solution for her problem. While summarizing her problem for the final time helped to find the reasons for her problem, its impact on her and also been able to gather up some solutions all by her.

Geldard (1989) states that it is important that“‘so that the client believes with confidence that she is being both heard and understood”. In the Carl Rogers and Client Centered Therapy, Dr Rogers used these skills very often so as to make sure he is at the same level of understanding as Peter Anne.

This whole paragraph is not relevant here.

You  have again used material from your first assignment, see below.

Dr Rogers used this skill very often so as to make sure he is at the same level of understanding as Peteranne.

On the other hand, Armstrong, (2006) describes that “paraphrasing is a reflection of the counsellor’sunderstanding of what the client has stated about an important point and packaged as a more succinct version of what they have said”. Where as in this scenario, I used the paraphrasing at 05.01 to give Veronica a chance to realise what was the best action and come out to her thinking of what can be done for her to get out of her situation.

This (what is ) is where the Counsellor repeats some of the last words or unfinished sentenced mentioned by the client, in order to make the clients words valuable, thence its parroting take place. Parroting is useful when something which was said that does not immediately make sense to you and lets the client reflect on what they said by hearing themselves and thus allow them to revise their sayings. I did use this skill to repeat her words “so you feel divided” this enhancesVeronika to explore more in which way she feels about being into a situation where she has to make a choice. In my video session I should not have parrot back on 04.29 and 04.37 and instead use more the silence skills as she was disturbed by an outside noise. What difference do you think this would have made?

By relaying feelings back to the client, the counsellor has shown that they have understood the emotional aspect of the issue(Lincoln et al, 2000). This is where feelings are reflected, and the Counsellor empathises with the client and puts himself (gender neutral language needed) in the shoes of the client. In the Client Centred Therapy, Dr Rogers once moved his hand. He showed his empathy and sensitivity which helped Peteranne to let go of her emotions by keeping some minutes of silence.

Again another section copied from your previous assignment that is irrelevant here.

In this session Dr Rogers once moved his hand- why you have mentioned this isn’t clear. He showed his empathy and sensitivity which helped Peteranne to let go of her emotions by keeping some minutes of silence.

In this video session, at one point, during the session, Veronika was visibly upset and this gave me an opportunity to address her feelings. Her voice trembled with emotion as she attempted to explain how upset shewas feeling. At 06.22 and 07.11 I felt the way she was really confused and wanted to go away from this session (Bozarth et al, 2001- this references is not accurate here. The authors did not write about your session).

Geldard and Geldard, (2001- this reference is not in your list) suggestthat to assist clients to relax, counsellors can include in their repertoire, the matching of non-verbal behaviour. In this video at 01.06, 02.44 and 07.36, shook my head in a way to say yes but without saying anything. That made Veronica

feelscomfortable and invited her to continue to tell her issue and made her feel accepted. As a proof veronica started to talk about her problems more freely like at 2:44, 3:44, 7:06 etc.  ( you have left in here track changes by Suzanne) 

Closure in a counselling process is a closing of the session. This is where the session ends for the day and where the Counsellor mentioned to the client taking into consideration through the time and the further process and acceptance of the client to end up the day session on a good term and thence the Counsellor advise the client when she would like to have another session and if they feel like having other session. As in my video session, I asked Veronika whether she would like to see me in two weeks or a months’ time and thence she decided to make an appointment in a month time where she will be well suited to know where she is at (Burnison, 2003- I am unsure why this reference is here).

To conclude I am satisfied that I use the basic counselling micro skills to establish a therapeutic relationship with Veronika and I was able to build the rapport and acquire a strong person-centered approach by communicating the core conditions of unconditional positive regard, empathy and genuineness. I was able to listen to her carefully and able to helped her with her problem. I believe that I made use of the time effectively but nevertheless I feel I should have spoken more loudly and clearly and also I should have asked some questions that may help Veronica to be more exposed about her situation you will need to be specific here- what questions and for what purpose. However, questions were not in the skill set for you to demonstrate in your assignment). I have been able to identify the skills where I needed to improve by actively working on my lagging areas (which are what specifically?), taking help from tutorials, internet, practicing and many other ways. Like for being able to speak more and clear, I need to practice and take tutorials for getting some ideas how I can make an environment where I can ask questions. Continuous practice and researching would help in enhancing my strengths more.

References A good list. However each has APA6 errors in them. If you have accessed them from the elibrary you need to reference this.

Armstrong, P. (2006). The practice of Ccounselling. City: County ,Thomson Higher Education

Burnison, B. (2003). It’s Ok to See the Counsellor: NSPCC Northern Ireland Schools Counselling Evaluation Report. Belfast NSPCC.

Bozarth, J. & Wilkins, P. (2001) Rogers’ Therapeutic Conditions: Evolution, Theory and Practice. Vol. 3. Unconscious Positive Regard. Ross-on-Wye: PCCS.Client Centered Therapy [Video file]. (1985). Counseling and Therapy in Video: Volume III. Milton H. Erickson Foundation. Retrieved November 01, 2015Egan, G. (2010). The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping, 9th edn,Brooks/Cole, Cengage Learning, Belmont, CAFeltham, C. (2006) Conceptualising clients’ problems. In C. Feltham and I. Horton (eds), The Sage Handbook of Counselling and Psychotherapy (2nd edn). London: Sage.

Geldard, G. & Geldard, K. (1989), Basic Personal Counselling A training manual for counsellors (1st ed.), (p.84).

Geldard, D., & Geldard, K. (2012).Basic personal counselling: A training manual for counsellors. (7th.ed). Sydney, Australia: Pearson Australia

Lincoln, Y. S., & Guba, E. G. (2000). Paradigmatic controversies, contradictions, and emerging confluences. In N. K. Denzin, and Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 163–188). Thousand Oaks, CA: Sage

Van Velsor, P. (2004). Revisiting basic counseling skills with children, .Journal of Counseling and Development, 82, 313-318.

Marking Criteria – Audio visual segment, transcript of audio visual segment and counselling skills evaluation
Content – Audio visual segment
1.       Demonstrated use of active listening skills:

·         Verbal minimal responses

·         Invitations to continue

·         Attentive non-verbal behaviour

·         Use of voice

 

No

N/A

No

NO

 

xYes

Yes

xYes

xYes

2.      Demonstrated appropriate use of silence No xYes
3.      Demonstrated use of paraphrasing No xYes
4.Demonstrated success in rapport building No xYes
  Not Satisfactory Satisfactory Good Very good Outstanding
Content – Transcript of audio visual segment
1.Verbal minimal responses identified
2.Brief invitations to continue identified
3.Attentive non-verbal behaviour identified
4.Appropriate use of voice identified
5.Appropriate use of silence identified
6.Paraphrasing identified
7.Success in developing rapport identified
8.Transcript formatted clearly and presents the recorded segment accurately
Content – Counselling skills evaluation
1.Fundamental counselling skills accurately defined
2. Aim or intention of using these skills explained
3.Evaluation of the effectiveness of using these skills and client responses
4.         Thoughts about what might have been done differently, including suggested alternatives
5.Personal learning statement about what has been learned from this exercise and future learning goals
Structure, Presentation and Referencing (Counselling skills evaluation)
1.Main ideas clearly and logically presented
2. Relevant research and scholarly literature used appropriately to support evaluation
3.Academic writing style used, including accurate spelling, grammar and punctuation
4.Presentation guidelines followed as specified in the learning support website (http://learningsupport.acap.edu.au) and first/ third person writing style applied where relevant
5.In-text referencing and reference list follows APA referencing style (6th ed.) as set out in the APA website: http://www.apastyle.org/
6. Word count within + or – 10% of the word requirement xNo Yes
Total Mark: 20/100
Weighted Scale: 8/ 40
Grade:

 Comments

HI Kau

Video: Well done. You were attentive to the client and had a good steady presence. Your pacing was good and the client appeared free to talk and explore. You understood the client and did some good reflection (see 6.22)

Transcript: Good, you were mostly accurate in identifying the skills used

Written:

Although you have the basis of some good points in your assignment you have not expressed these in a clear and coherent way.

Your reference to the Carl Roger’s video is not relevant in this assignment.

It is plagiarism to use material from your previous assignment in this assignment.

You have made a good start with your skills. Now concentrate on developing clear expression in your writing, learning to reference and complete a reference list. These skills are essential for passing at a Post Grad level.

I recommend you see Student Learning support for assistance.

You have the opportunity to resubmit this assignment.

resubmit

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