Unit 2 Health And Social Care Assignment

Health and social care

Unit 2 Health And Social Care Assignment


The assignment has been divided into five tasks with several learning objectives in them related to health and social care. First 4 tasks would be based on different case studies Unit 2 Health And Social Care Assignmentbased on the health and social care. Task 5 would be based on the self evaluation of the entire report on what all has been assessed on the health and social care. Task 1 would be analyzing and understanding on the various perceptions of health, disability, illness and the behavior in health and social care. Task 2 would be an insight on the understanding of how health and social care services and systems support individuals with specific needs. Task 3 would be giving a light on the different approaches and intervention strategies that support individuals with specific needs. Task 4 would be giving an understanding on the strategies for coping with challenging behaviors associated with specific needs. Based on the entire report, the approaches, strategies, behaviors and the analysis of the health and social care would be given in the Task 5 in the form of a self evaluation of the entire report that would be prepared in the form of various other tasks.


Understand perceptions of health, disability, illness and behaviour.

Each and every individual who gets admitted in the care home has got its own needs and requirements which are in specific to an individual. Here in this case being a service worker I was appointed to meet up with the family of Mr. Holland and understand the specific needs of Mr. Holland in case he is admitted into our home.
I met the son and the father and understood that Mr. Holland has the disability to walk and also faces difficulty in understanding of needs. He is a person who needs a special and specific care in terms of appointment of a special nurse to take care of all the issues. In case meeting his daily requirements too, he would need a male representative to be present with him throughout day and night so that he is well taken care off (Nutbeam, 2000).

1.1 Analyze the concepts of Health, Disability, Illness and the Behaviour in relation to users of health and social care services.

Health of Mr. Holland may be defined as his physical and mental state. He is unable to understand the things properly and that has given a reason to him for being admitted to the care home where his specific needs in terms of daily understanding and special needs are met. He is a handicap in terms of his mental and physical body. He is unable to walk properly and even cannot easily understand and respond to the things being asked from him. He has been ill for around 10 years but was taken care of by his wife who is now no more and both the children are married with their professional careers so they cannot leave him alone in this state. They think that in case in their absence he needs anything then there should be a person who is at his demand available to fulfil his physical needs. Not only this; when he would be admitted to the social care home then he will have company of other people of the similar kinds and he will not feel alone. Mr. Holland has lost his wife and his son feels that in absence of his mother, his father needs a company of other similar people which they would not be able to give as all have been working and out of their homes for around 12-15 hours.
Health beliefs state that in the presence of the other similar people in the social care home, Mr. Holland’s needs for social and mental grounds would be well taken care of. The son believes that his father should get the facilities like a full time representative, availability of Television, park in the evening, social needs to be met in the presence of various other similar kinds of people who would be providing him company and helping him recover from his illness.

1.2 Assess how perceptions of specific needs have changed overtime.

The perceptions and beliefs of illness and disability have changed overtime. These professionally and publicly managed agencies, care homes and the institutions are changing their perspectives so that they are attending to the specific needs of the individuals based on the requirements and demands of their families for the patient or the disable person who is admitted to the social care homes. Disability is a condition in which the patient is unable to do certain physical, mental and social activities. When a person becomes disabling, it has become a concern for a family and nobody can leave his career and sit at home. So in order to give ease to the family and even the disable person, the family decides to admit him in social care homes so that his specific needs and requirements are well taken care of (Emmons & Rollnick, 2001).

1.3 Analyze the impact of legislations, social policy, society and culture on the ways that services are made available for individuals with specific needs.

There has also been a great impact of the social policy, legislations, society and the culture on the ways the services have to be made available to Mr. Holland who is a patient that has specific needs. As per the legislations and the social policy, Mr. Holland has to be provided with the following in order to meet his specific needs:

  • Availability of the disable machines through which he just sits and he could be taken in the park, entertainment and social rooms in the care home so that his social needs are being met.
  • A full time male representative from the social care home to take care of his specific needs.
  • A regular visit of a doctor in morning and evening to assess the impact of treatment and health care services that are given to him.

Hence in brief I would like to say that Mr. Holland will get special care in the social care home and would be well taken care of as per the needs that have been specifically noted down as per his own and family requirements.

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Course Syllabus




    Q1.1 Identify at least four different types of organisations that exist in the U.K.

    An organisation is an institution which is either owned privately or along with the public and government. An organisation is associated with either a product or services which is being traded under the guidance of an executive leadership to gain defined goals.
    Four different types of organisations existing in the UK are:
    1. Public sector organisation: They are run by the governments for providing to people. People pay taxes to the government, which in turn invests in providing infrastructure to the public at large.
    2. Private sector organisation: They are run by private individuals. Examples of private organisations are sole traders, partnership firms, companies (public & private), and francORGANISATIONAL PURPOSES OF BUSINESSEShisee. They run private companies with major focus on profits, services, growth.
    3. Voluntary groups: These are not owned by any individual or individuals. They are run under the guidance of the board with selfless interests.
    4. Public private partnership: These are companies formed by the government and then bring in a private entity to run day-to-day operations. They are governed by the board leadership.
    5. Sole trader: Business owned by one person
    6. Franchise: This is a private business company which adopts the operational rights of a different company.
    Two organisations chosen are Tesco and HSBC.
    Reason for selecting the Tesco is its sheer size of retail development and its consistent expansion drive in the Asian and other markets around the world. It sells multiple products through its hundreds of retail stores to wholesalers and consumers. It is preparing its entry in the Indian retail market as the FDI market has opened up. Tesco is listed in the UK stock exchange market.
    Reason for selecting HSBC is its global presence which has helped to garner real time news data about major investment markets and offers various service to their clients around the world. HSBC is incorporated in England and Wales in the name of HSBC holdings and its entities around the world offers range of services, which becomes part of the holding company HSBC. HSBC is listed in London, Paris, New York, and Hong Kong stock exchange market.

    Q1.2 Select an organisation of your choice and describe the extent to which this organisation meets the objectives of its stakeholders.

    The organisation selected is HSBC bank.
    A stakeholder is an individual, a company or a group which has some direct or indirect interest or concern in a listed company. It can be a stakeholder by buying shares of the group or by taking an equity interests and having some advisable role to play in its day-to-day operations.
    Primary stakeholders of HSBC bank are its customers, clients, governments, employees, owners, and the communities. HSBC helps customers by selling their services to them and offering them value for money products and after sales services. It helps its clients by giving them optimum return on their investments made into the bank and reliable advice for investments. It helps the government by properly and loyally paying taxes on time, which in turn helps the economy to remain progressing. It helps by investing in corporate social responsibility segments and help communities, especially in areas which are directly affected by the company’s operations. It helps its employees to have a well-paid job with substantial fulfilment of the employee’s personal and financial goals. It also helps its employee by offering job security, some kind of status and growth in business. Finally the company helps its owners who have invested capital in it by giving them profits and growing the business management in a consistent manner.
    HSBC bank also has different objectives in various countries it operates in. It has social corporate responsibility division in all countries it operates in and thus participates in social activities and fulfils its obligations.
    In addition, it operates on a global level and hence, it shuffles clients’ investment decisions and provides them a global vision for their overall investments and strategy. In this way it fulfils its domestic as well as international clients’ responsibilities.
    By taking part in international negotiations between mergers and acquisitions, it manages to build various economies and fulfils its requirements towards countries in which it is present, by bringing in revenues.

    Q1.3 Explain the responsibilities of the organisation you selected in Q1.2.  In addition, explain the strategies employed to meet these responsibilities.

    Various responsibilities of HSBC bank towards its customers is to offer them best services in banking, investments, advice, loans, equity markets, stock markets, etc. The banks responsibilities towards its owners are to make profits in the business and keep looking for new avenues for investments and growth. The banks responsibilities towards the respective government are to make substantial contribution to the economy by participation in the market. The banks responsibilities towards its employees are to offer them good development in the company, good paying jobs fulfilling their personal and financial goals. The banks responsibilities towards their clients are to offer them the best of services as investment advice, services, wealth management services, etc. The banks responsibilities towards the communities is to give them back and more if they have lost something as a result of their operations.
    The bank has certain milestones for achievement to offer profits to the owners who have invested capital. This is being done by excellent practice on a daily basis and excellently managing the entire process, and perceiving any forthcoming risk to avoid failures, etc. The back designs some reward programs for encouraging employee participation which in turn will produce good results. The employees who are promoted depending on their performance has a sense of satisfaction and growth in their life. The bank has some social responsibility programs which invests in education, healthcare and providing basic infrastructure to the less deprived in small villages. The bank has the best hired portfolio managers who advice their clients to develop life-long relationship with them for sustained investments. The bank offers some services compared to their competitors for generating life-long banking customers.


    Q2.1 Using a country or countries of your choice, explain how two economic systems attempt to allocate resources effectively.

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  • Managing Human Resources Assignment

    Managing Human Resources Assignment


    Human Resource Management (HRM) is defined as a function within an organization to enhance the performance of the employees. HRM mainly deals with the management of the employees to maximize the productivity of an organization. HRM basically helps in achieving the goals of an organization in an efficient way through effective usage of employee management. The basic functionality of HRM deals with the knowledge of managing relations within an organization. People, place and purpose are the basic components of an organization. Various policies are used in evaluating and retaining the skills of an employee. Importance of HRM in both academic and commercial sector came into existence in 1980’s.


    1. Distinguish between Personnel Management and Human Resource Management

    Staff must make a valued contribution to the work of the organization. Eventually they will leave, more often than not because they find alternative employment or retire. Occasionally, however, employment has to be terminated.

    This unit considers how human resource management deals with these aspects of personnel management

    • Personnel Management

    1. It is basically work oriented
    2. Personnel management is considered as A technology used for human resource management in older days.
    3. It basically deals with the management of employees with an organization such as hiring employees
    4. It helps in explaining the expectations and actions of the management to the employees
    5. It performs the functions of an organization in a traditional way
    6. It keeps the record at an operational level
    7. It maintains the personnel records
    • Human Resource Management

    1. It is basically resource oriented
    2. It deals with the development of management and line management
    3. HRM performs functions as performed by the personnel management but in a distinct way

    2.Access the functions of human resource management in contributing to organizational services

    Various functions of Human Resource Management (HRM) are as follows:

    1. Selection and Recruitment of employees – the success of an organization is completely dependent on the workforce quality. So the HR department recruits the employees having good work experience to increase the productivity of an organization.
    2. Performance evaluation of the employees – the performance of an employee is analysed by the HR department on the regular basis. After analysing, the improvement in the performance can be done to increase the potential effort done by an employee. Action plan will be set up by HR department to analyse what an employee performs.
    3. Development and training of employees – Employees have  to undergo regular training sessions in order to improve the efficiency level .On the job training is provided by the HR department to enhance the performance of an employee.
    4. Motivation and welfare of employees – Employee satisfaction should be the basic aim of a healthy organization. Various motivational activities performed by HR department are organizing get together parties of employees.
    5. Wage determination – Finance department takes the decision of wages and salaries of an employee. Wages are determined by the position of an employee within an organization
    6. Analysis and description of the job – Analysis of the job is done by determining the people, skills, structure, responsibilities and environment of the job. Job description implies relationship among the employees, skills and qualification of the candidates, responsibilities and duties of employees

    Objectives of Human Resource Management

    Various objectives of HRM are as follows

    1. Functional objectives – HRM mainly deals with the functionality of an organization
    2. Personal objectives – It helps in assisting employees in achieving their goals. Objectives of an employee will be met only if employees will get proper motivation time to time. Retaining of an employee’s objective are necessary to achieve the goals of an organization (Feringa, 2006). Employee turnover will go on rising if there is decline in an employee goals satisfaction.
    3. Organizational objectives – The effectiveness of an organization completely depends on the functionality of Human Resource Management (HRM). HRM basically deals to provide assistance to the entire department and hence serves the entire organization.
    4. Societal objectives – HRM is equally responsible for managing the needs of the social society.


    3.Evaluate the role and responsibilities of line Managers in HRM

    Line managers are the managers to whom employees or clients can directly contact. Implementation of HRM within an organization is done by the line managers (Benatallah, 2005). Various functions performed by the line managers are

    • Employee management
    • Regular standards for improvement like action plan, deadlines and targets
    • Identification the underperformance reasons
    • Proper supervision of employees
    • Quality analysis
    • technical expertise
    • monitoring employee performance
    • determining operational cost
    • organization of the processes

    4.Analyse the Impact of the legal and regulatory framework on HRM

    Regulation of the design and implementation of the Human Resource department is done by the regulatory committee. Human resource management takes place against a background of organizational needs, policies and procedures that are themselves shaped by legal and regulatory requirements. The unit therefore gives consideration to the national and European legislation that has, for example, seen the introduction of a range of anti-discriminatory legislation, the significance of which can be seen regularly in high profile and often very expensive court cases. Organizations with effective human resource management policies, processes and practices will have committed skilled employees who contribute effectively to the organization. In competitive business contexts this is a significant contribution to maintaining a competitive advantage. During the selection and recruitment process of an employee within an organization, fair deal needs to be done by the HR department.  Everyone should get the equal chance to compete for the job vacancies. Indirect discrimination is one of the legislation that is used during the recruitment process of various companies in the world. The employees must not be discriminated because of their marital status (Mathesius, 1998)